Several tools are available on the CSS portal: General loan and property information, rate and payment transaction history, tax and insurance information, scheduling one-time or recurring payments (depending on the status of your loan), viewing and specifying (paper/electronic) monthly statements, and requesting a payoff.
If this is your first time requiring set up, please be prepared with the following:
Once you have set up your CSS profile, you will be presented with and prompted to accept the CSC CSS Terms and Conditions, after which you will be able to access all the CSS menus.
As always, you can contact Customer Service below via phone with any questions, see below contact information.
Please go to the following link to access your loan in CSC’s servicing system.
Please direct any inquiries regarding your loan to customer service:
Citadel Servicing Corp
15707 Rockfield Blvd.
Ste. 320
Irvine, CA 92618
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website.
NOTICE:
You have clicked on a link which leaves Acra Lending website, and you will be redirected to the Citadel Servicing website which is the servicing channel of
Acra Lending.